Information C-link May Collect From You

C-Link may collect and process the following data about you:

Information you give to C-Link You may give C-Link information about you by filling in forms on the Website, or by corresponding with C-Link by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, subscribe to C-Link’s service, place an order on our Website, participate in discussion boards or other social media functions on our Website, enter a competition, promotion or survey and when you report a problem with the Website. The information you give C-Link may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

Information C-Link collects about you. With regard to each of your visits to the Website, C-Link may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call C-Link’s customer service number.

Information C-Link receives from other sources. C-Link may receive information about you if you use any of the other websites C-Link operates or the other services C-Link provide, including our affiliated website for specialist service providers and contractors www.weallprosper.co.uk. C-Link are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. See the section headed “Disclosure of your information” below for details of how we share your information.

• If you access our Website via LinkedIn, we will collect information from your LinkedIn account including but not limited to your name, profile photo, profile description, company name and company role.

Cookies

The Website uses cookies to distinguish you from other users of the Website. This helps C-Link to provide you with a good experience when you browse the Website and also allows C-Link to improve the Website. For detailed information on the cookies C-Link uses and the purposes for which they use them see C-Link’s Cookie Policy.

Uses Made of the Information

C-Link use information held about you in the following ways:

Information you give to C-Link. C-Link will use this information:

• to carry out its obligations arising from any contracts entered into between you and C-Link and to provide you with the information, products and services that you request from C-Link;
• to provide you with information about other goods and services C-Link offer that are similar to those that you have already purchased or enquired about;
• to put you in touch with users of our affiliated website for specialist service providers and contractors www.weallprosper.co.uk ;
• to provide you, or permit selected third parties to provide you, with information about goods or services C-Link feel may interest you. If you are an existing customer, C-Link will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, C-Link (or they) will contact you by electronic means only if you have consented to this. If you do not want C-Link to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
• to notify you about changes to C-Link’s service; and
• to ensure that content from the Website is presented in the most effective manner for you and for your computer.

Information C-Link collects about you. C-Link will use this information:

• to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of C-Link’s service, when you choose to do so;
• as part of C-Link’s efforts to keep the Website safe and secure;
• to measure or understand the effectiveness of advertising C-Link serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.

Information C-Link receives from other sources. C-Link may combine this information with information you give to it and information C-Link collect about you. C-Link may use this information and the combined information for the purposes set out above (depending on the types of information C-Link receive).

Disclosure of Your Information

C-Link may share your personal information with any member of its group, which means its subsidiaries, C-Link’s ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. This includes our affiliated website www.weallprosper.co.uk which is also operated by us.

C-Link may share your information with selected third parties including:

• Any customer or registered user of our affiliated website www.weallprosper.co.uk (including any specialist service providers and contractors listed thereon) for the performance of any contract we enter into with them or you.
• Our trusted third party payment processing providers in order to securely take and manage payments.
• Our business partners, suppliers and sub-contractors for the performance of any contract C-Link enters into with them or you.
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
• Analytics and search engine providers that assist C-Link in the improvement and optimisation of the Website.
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
• Suppliers which allow C-Link to manage electronic agreements, as well as allow C-Link and you to sign agreements electronically.
• Individuals you who you include in your pre-qualification application and/or profile as a reference in respect of works you have previously carried out. You consent to us sharing your information in this regard.

C-Link may also disclose your personal information to third parties:

• In the event that C-Link sell or buy any business or assets, in which case C-Link may disclose your personal data to the prospective seller or buyer of such business or assets.
• If C-Link or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If C-Link are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply C-Link’s terms of use and other agreements; or to protect the rights, property, or safety of C-Link, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.